Information

Terms and conditions

Terms and conditions of stay in the Sunrise cottages and apartments in Sarbinowo.

This is a translation of the Polish original. In case of any discrepancy, the Polish version prevails.

I. Definitions

Service Provider — Beata Misztal, conducting business under the name P.P.H.U. “BIX” Beata Misztal, Rybitwy 10/4, 88-170 Pakość, Poland, tax ID (NIP) 556-207-50-69, REGON 091636106, tel. +48 510 050 908, +48 516 038 085, e-mail: sunrisesarbinowo@gmail.com.
Property — the Sunrise cottages/apartments in Sarbinowo, ul. Urlopowa 5-6, 76-034 Sarbinowo, Poland.
Client — a natural person, legal person or organisational unit without legal personality that concludes a contract with the Service Provider on their own behalf or on behalf of a Guest; the Client may also be a Guest.
Guest — a natural person entitled to stay at the Property on the terms set out in the contract concluded between the Service Provider and the Client.
Apartment/cottage — a room or rooms forming part of the Property, prepared to accommodate the Guest(s), with a standard and equipment consistent with the offer published on the Service Provider's website.
Terms — these Terms and Conditions.

An apartment/cottage may be booked by e-mail, by phone, via Messenger or through the online booking system on the Service Provider's website (2026).
When booking, the Client is obliged to provide the Service Provider with correct data. The Service Provider is not liable for the consequences of incorrect data provided by the Client.
After booking, the Client receives a booking confirmation to the e-mail address, SMS or Messenger given when booking, containing the detailed booking terms, including the amount of the deposit and the details needed to pay it, as well as these Terms.
The deposit is 30% of the agreed price, unless the Service Provider and the Client have agreed otherwise.
The Client is obliged to pay the deposit in the amount stated in the booking confirmation within 3 days of receiving the confirmation. If the deposit is not paid within this period, the booking is cancelled.
Payment of the deposit constitutes acceptance of the Terms sent to the Client together with the booking confirmation.
The Service Provider credits the deposit paid towards the price. The Client is obliged to pay the remaining part of the price at the Property on the day of arrival.
If the Client cancels the booking, the deposit paid is forfeited in full. If the Service Provider cancels the booking, the Client is entitled to twice the deposit paid.
The booking dates may be changed subject to availability and by prior arrangement.

The hotel day begins at 15:00 and ends at 10:00 on the day of departure.
The stay begins with the Guest's check-in on the day of arrival. In order to check in, the Guest is obliged to fill in a registration card.
A condition of check-in is payment by the Guest of the remaining part of the price, in cash or by bank transfer, and of the local tourist tax in the amount set by the relevant resolution of the Mielno Municipal Council.
After check-in the Guest receives the key to the booked apartment/cottage.
On the day of departure — at check-out — the Guest is obliged to return the key and to settle any additional charges for services provided by the Service Provider to the Guest which, according to the booking confirmation, were not included in the agreed price, as well as any penalties imposed on the Guest by the Service Provider and any damage caused by the Guest.
A fee of PLN 50 is charged for a lost key.
The Guest is obliged to inform the Service Provider of a wish to extend the stay no later than on the day before departure. The Service Provider extends the stay, for an additional fee, only if accommodation is available.
The Guest is obliged to inform the Service Provider of a wish to shorten the stay. The part of the price due for the part of the stay the Guest has given up is not refundable.

The Service Provider undertakes to keep the Property in proper condition. If the Guest finds any irregularities or defects at the Property, the Guest is obliged to inform the Service Provider immediately.
The Guest is obliged to keep the apartment/cottage in proper condition.
The Guest is financially liable for any damage caused at the Property through their fault or the fault of their visitors. The Guest is obliged to notify the Service Provider immediately of any damage caused.
The Service Provider is not liable for property left by the Guest in the apartment/cottage or for a vehicle left in the car park.

Quiet hours at the Property are from 22:00 to 7:00.
Persons not checked in at the Property may stay on its grounds only between 7:00 and 22:00, after notifying the Service Provider.
Smoking at the Property is allowed only in designated areas.
Animals may stay at the Property by prior arrangement with the Owner of the Property.
Canvassing and door-to-door selling are prohibited at the Property.
Children and young people under 18 may stay only under the supervision of adults.
For fire safety reasons it is forbidden to use immersion heaters, electric irons and other similar appliances that are not part of the Property's equipment in the apartments/cottages.
Possession of weapons and other objects that may endanger health and life is prohibited at the Property.
In the event of a breakdown in the room occupied by the Guest requiring the necessary intervention of the Property's staff, or in another situation threatening the property, health or life of persons staying at the Property, the Service Provider reserves the right to enter the room even in the Guest's absence.

In matters not regulated herein, the provisions of generally applicable law apply, in particular the provisions of the Polish Civil Code.
The Service Provider reserves the right to amend the Terms at any time.
We hope that these Terms will ensure your satisfaction and a comfortable stay.